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Lenovo Premier Support with Onsite NBD - Lenovo Premier Support with Onsite NBD - Front

Lenovo Premier Support with Onsite NBD

Extended service agreement - parts and labour (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for (1-year pick-up and return): ThinkBook 13; 13s G2; 14; 14 G2 ARE; 14 G2 ITL; 15; 15 G2 ARE; 15 G2 ITL; ThinkBook Plus IML 20; ThinkPad; 11e (5th Gen); 11e Yoga (6th Gen); E14; E14 Gen 2; E15; E15 Gen 2; E48X; E49X; E58X; E59X; ThinkPad Yoga 11e (4th Gen); 11e (5th Gen); 11e Chromebook (4th Gen)
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Manufacturer Lenovo
Part number 5WS0T36151
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  • Information
    • Hardware and software support
    • Dedicated Premier phone support with no menus to navigate
    • Unscripted troubleshooting
    • Direct access to advanced-level technicians
    • A single technical point-of-contact to manage the case through resolution
    Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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