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Lenovo Premier Support - Lenovo Premier Support - Front

Lenovo Premier Support

Extended service agreement - parts and labour (for system with 1 year Premier Support) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkBook 13x ITG; 14 G3 ITL; 15 G3 ITL; 15p G2 ITH; ThinkPad E14 Gen 3
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Manufacturer Lenovo
Part number 5WS1C98064
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    • Onshore technical call center support from Sydney, NSW
    • Weekday 7am – 7pm technical call center support
    • Next business day onsite labor* & parts prioritization
    • Designated onshore technical account manager for specialized troubleshooting
    • Single contact for end-to-end case management to see all issues through to closure
    • Original Equipment Manufacturer (OEM) software support to support more than hardware
    Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management. As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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