Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention

Extended service agreement - parts and labour (for 1/1/x warranty) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Pro x360; ProBook 44X G10, 455r G6, 45X G10, 45X G7, 45X G8, 45X G9, 470 G10

In stock

Manufacturer HP

Part number U22XWE

Information
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Access to highly skilled HP remote support agents
- Travel services in more than 90 countries
- Defective media retention
- Protection against accidents
For hardware incidents that cannot be resolved remotely, an authorized representative will arrive onsite the next business day to provide onsite technical support on HP Active Care hardware products to return them to operating condition. HP may elect to replace certain products in lieu of repairing them. Replacement products will be new or functionally equivalent to new. Replaced products become the property of HP. After they arrive, representatives will deliver service onsite or remotely, at their discretion, until the products are repaired. Work may be suspended temporarily if parts or additional resources are required, but it will resume when they become available. This service also provides mobile computer users with a hardware support solution for their new HP portable product. Next Business Day Hardware Support for Travelers is available for select HP branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
Specifications
Extended specifications
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