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Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Front

Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite

Extended service agreement - parts and labour (for notebooks) - 2 years (2nd/3rd year) - on-site - 10x5 - for Pro 14 PC14250, 14 PC14255, 16 PC16250, 16 PC16255
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Manufacturer Dell
Part number DOL3_1OS3OS
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  • Information
    • This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
    • Onsite support only after scripted remote diagnosis (depending on system and location) - technician and/or part is dispatched usually within 1–2 business days after remote diagnosis confirms a covered issue.
    • Business Hours only phone, email or chat support (not including support for Software related issues).
    • Advanced Exchange (for monitors, docks, some peripherals) – Basic Hardware Service may use next business day Advanced Exchange: Dell ships a replacement unit the next business day after phone/online diagnosis, subject to availability and region.
    Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.
  • Specifications
  • Extended specifications
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